Terms and Conditions:

All registrations are governed by the following terms and conditions. By submitting your registration to Human Capital (Singapore) Pte Ltd (hereinafter referred to as “HCS”), you agree that you have read, understood, agreed and accepted all the terms and conditions stipulated herein.

1. Participation 

1.1 Registration is open to all Singapore Citizens (“SCs”), Singapore Permanent Residents (“PRs”) and foreigners.

1.2 An email confirmation regarding the details of your registration will be sent to you within one working day after acceptance of your registration.

1.3 Full payment must be received by our office no later than fourteen (14) days before course commencement date.

2. Number of Participants 

The number of participants is restricted to the maximum allowed for each course so as to ensure a trainer/participant ratio that will facilitate an effective training outcome. Some courses may require a minimum number of participants before it can proceed and participants will be duly informed if there is a need to cancel a class. Please see clause 9.

3. Fees

3.1 All course fees indicated are full course fees before prevailing GST (Goods and Service Tax).

3.2 Subsidized fees apply to eligible Singapore Citizens/ PRs ONLY. Foreigners not eligible for any funding must pay the full course fees.

Participants are to inform HCS their subsidy type, and furnish HCS with relevant support documents. Any change of subsidy type must be updated before module commencement. After module commenced, CHANGE WILL NOT BE ALLOWED.

Foreigners not eligible for any funding must pay the full course fees.

3.3 Course fees are subject to change.

Participants who fail to complete the course(s) after commencement shall be liable to pay the full fees indicated. Failure to complete includes:

i. Withdrawal from the course

ii. Failure to achieve a 75% attendance

iii. Failure to be assessed as competent for the course

iv. Termination due to a breach of the terms and conditions

4. Attendance 

A minimum of 75% attendance is required for each course taken.

5. Certification/Qualification 

A Statement of Attainment (SOA) will be awarded by SSG when a participant attains a 75% attendance and is assessed to be competent in a competency course. The SOA may be accumulated to obtain further certification and qualification.

6. Payment 

Payment for course fees must be made in full prior to the commencement of the class. Payment may be made by:

  • Cash or credit card at our office during office hours between 9.00am and 6.00pm, Mondays to Fridays OR
  • Crossed cheques drawn on an SGD account, made payable to ‘Human Capital (Singapore) Pte Ltd’ (“HCS”). Please write your name, module code, and date of module commencement on the back of your cheque
  • PayNOW
  • Bank Transfer

7. Withdrawal Policy

At least two weeks’ written notice prior to course commencement is required for any withdrawal. There will be no cash refund but a course credit of equivalent value valid for six months will be issued to the applicant.

8. Request for Change 

Under special arrangements, you may request for variations in your registration. This may be a request for substitution/replacement or postponement of commencement date or inter-course transfer. All requests for change must be made in writing and received by us no later than two weeks before course commencement date

8.2 All requests for change are subject to review, verification and acceptance by HCS. HCS will send you a written notification within one week from the date of receipt of your request.

8.3 You are allowed to submit only ONE request for change for every course registered. Please consider your choice of dates and courses carefully when submitting your registration. Once the change is effected, you will not be allowed to withdraw from the course or reverse the request. If there is a shortfall in fees between the initial course registered and the new course, you are required to pay the difference. However, you will be given a course credit for use in subsequent registrations if there is an excess.

9. Amendments, Cancellations and Modifications 

HCS reserves the right to amend, cancel, modify or withdraw any courses offered, including course fees and commencement dates, without assigning any reasons whatsoever. In such instances, HCS will give notice to the participant by phone, mail or electronic communication at the last known address kept with the Company or at such other address as the participant shall designate in writing. The participant will have the option to register for an alternative date or ask for a full refund of the fees paid.

10. General Conduct 

Participants are expected to be considerate and observe appropriate conduct in class. Smoking and eating in class are strictly prohibited. HCS reserves the right to request participants to leave the class because of misconduct.

11. Dress Code 

Participants are to dress appropriately when attending class. For your comfort, you are advised to bring a sweater/jacket when you come for class. HCS reserves the right to refuse admission to participants who are not properly attired.

12. Disclaimer, Indemnity and Liability 

Human Capital (Singapore), its management, facilitator, advertising agency and/or employees cannot be held liable for any loss, damage, bodily injury and/or liability sustained by any participant or expenses incurred by any participant and his/her organisations arising directly or indirectly from the modification, alteration, cancellation or termination of any of its courses/programmes other than the refund of the fees applicable.

13. Confidentiality 

Your registration will be kept with us in accordance with our privacy policy. All personal information shall be collected and used for administrative purposes only and in compliance with the standards set out under the Personal Data Protection Act (PDPA) 2012. Please visit our website at https://www.hcs.com.sg/privacy-statement/ to view our policy

Updated 28 May 2019