Course Details
Benefits Management Level 2: Administer Benefits (Synchronous e-Learning)
TPGateway Course Reference No.: TGS-2018504800
SYNOPSIS
This unit addresses the skills and knowledge required to administer benefits. It covers identifying benefits eligibility, calculating benefits eligibility and payouts, managing and communicating the various benefits schemes, and tracking benefits claims to investigate disputes and check for abuse.
LEARNING OUTCOMES
- Understand organisational policies, processes, products and services
- Have communication skills to convey information
- Have skills to gather and collate necessary data
- Demonstrate attention to details
- Check benefits claims for abuse of the benefits systems
COURSE INFORMATION
Training Duration: 8 hours
Mode of Training: Virtual Learning
Course Validity Period: 01-06-2019 – 04-12-2022
Course Fee: $180.00 (before funding and GST)
For NETT course fee, see Course Fee and Funding Information
