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HomeProgrammesCerts & DiplomasSFw for HR Employee Relationship Management Level 5: Develop and Evaluate A Framework for Managing Conflict, Grievances and Disputes
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Employee Relationship Management Level 5: Develop and Evaluate A Framework for Managing Conflict, Grievances and Disputes

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Description

Course Details

Employee Relationship Management Level 5: Develop and Evaluate A Framework for Managing Conflict, Grievances and Disputes

TPGateway Course Reference No.: TGS-2018502796

 

SYNOPSIS

This competency allows the participant to acquire the skills and knowledge necessary for developing a framework to resolve organisational conflicts, grievances and disputes. The programme includes developing a Conflict Management framework, consulting key stakeholders and reviewing the Conflict Management framework to maintain or enhance positive employee relations.

LEARNING OUTCOMES

  1. Consult key stakeholders to obtain buy-in on the framework and ensure alignment with organisational objectives.
  2. Develop a Framework for Managing Conflicts, Grievances and Disputes, taking into consideration the organisation’s context and Legal, Ethical and Socio-Cultural considerations relating to Conflicts,
    Grievances and Dispute Resolutions.
  3. Review a Framework for Managing Conflicts, Grievances and Disputes to maintain or enhance positive employee relations.

 

COURSE INFORMATION

Training Duration: 16 hours

Mode of Training: Classroom

Course Validity Period: 06-01-2019 – 22-11-2024

Course Fee: $750.00 (before funding and GST)

For NETT course fee, see Course Fee and Funding Information

 

Additional information

Additional information

Course Type

Full time, Part time

Proficiency Level

5

Qualification Tracks

WSQ Specialist Diploma in Human Capital Management (Employee Experience and Relations)

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Human Capital Singapore (HCS) is the first Continuing Education and Training Centre for Human Capital Development and the Approved Training Organisation under SkillsFuture Singapore.

UEN/CPE No.: 200903531C
16 May 2022 to 15 May 2026

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+65 6423 0388

Enquiry Form

Mon - Fri: 9am - 6.45pm
Sat - Sun: Close

#13-17, Paya Lebar Square,
60 Paya Lebar Road, Singapore 409051

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  • eLearning On Demand
  • Calendar
  • About
    • Vision And Mission
    • Message from CEO
    • Management Board
    • Inter-Action Committee (IAC)
    • PEI Managers, Academic Board And Examination Board
    • Organisational Chart
    • Facilitators
    • Facilities
    • CPE Disclosure Requirements
  • Programmes
    • Certs & Diplomas
      • SFw for HR
      • A Word of Welcome
      • Qualification Tracks
      • Course Fee and Funding Information
    • Thought Leadership Masterclass & Conversation
      • Masterclass Series
      • Conversation Series
    • Career Workshops
    • Digitalisation Bootcamps
    • eLearning On Demand
    • Calendar
  • Services
    • Career Advisory
    • Career Management & Transition Services
  • Milestones
    • Executive Programme
      • Georgetown University APQ 2017
      • Georgetown University APQ 2018
    • Go Cloud Native
    • Human Resource
    • Internationalisation
    • Strategic Outreach
    • Thought Leadership Masterclass & Conversation Series
  • Contact Us
    • Funding Eligibility
    • Career Opportunities
  • Shop
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